1. Beautiful Wedding Favor Box
Customised elegant wooden gift boxes personalized with your name and photo
2. Write a Thank You Message
Write a heartfelt thank you note to your guests for being there for your wedding celebrations
3. Everyone loves chocolates!
Chocolates are perhaps the most widely accepted gift. Surprise them with your name & photo on chocolates :)
Box & Chocolate Designs
Thank You Note Wording
Custom Made Product
Each gift becomes unique as it is personalised with your name and picture.
Quality product & Service
Raw material sourced from the best global sources. Excellent customer service!
Zero Designing or Set up Cost
Our design team works with you a gift that truly reflects you and your special day.
Shipping Free
Shipping is absolutely free to anywhere in India. We also ship globally.
Product Details
Product Description
- The box contains 5 printed chocolates and 4 assorted chocolates. The printed chocolate will not have any filling.
- The price is inclusive of the gift ( wooden box with branding, chocolates and butter paper with the message), Taxes & Delivery. Please note shipping is free to any one location across the country, there will be extra charges for multiple shipments to different locations.
- Storage Instructions - Once you receive the box please keep in a cool and dry place. Ideal temperature is below 30 degree celsius. Avoid exposure to moisture and direct sunlight.
Customisation Guidelines
Please note that the below are the options to customise your gift.
- Box - You can choose the box color (White / Black). The design can be chosen from the given templates or you can give us your own design.
- Butter Paper - You can write a message on the butter paper which is placed inside the box. You can give your own message or can choose from the templates provided.
- Chocolates - You can choose any shape of the printed chocolates. Options are Heart / Circle / Rectangle.
ChocoCraft Details on the box:
- As per norms for all food products the gift box will have information printed on the back . These include - FSSAI licencse number, ingredients list, best before, allergen information and manufacturers details.
- The box will be sealed with a ChocoCraft sticker which is to be removed while opening the box.
How to Order
Placing an order is simple and you will be shown the design for approval!
1. Choose Box and Chocolate Design
Choose the design you would like for the box and chocolates. You can refer to the link given below to see all options.
2. Choose Butter Paper Message
Please share the message to be printed on the butter paper. You can give us your own text or choose from our message templates given below
Place your order online & send us the details
Email it to customerservice@chococraft.in
Email Example:
Dear ChocoCraft Team,
I have placed an order for 30 boxes of Wedding Return Gift, order number #2489. Please find below the details for the same:
Category: Wedding Return Gift
Box Size: 9 chocolate box -Alternate Printed Chocolates
Box Design: 310B19
Name on Box: Chirag & Alisha
Wedding Date: 28 Dec 2021
Chocolates: 310B19-C01 in top row (Name: Chirag & Alisha)/310B19-C02 in middle row / 310B19-C03 in bottom row (Date 28 December)
Message on Butter paper: 305M04
Please check the details and send us the graphical version.
Thank you,
Regards
Chirag Kashyap
Mob no : 98XX5 43XX0
Once we get the order details we will get in touch with you and send you the graphical version of your selection. You can see what the box and the chocolates are going to look like. We will be showing you the product in the format given below:
We would need a formal "Approval" from you on the final design before we start the production.
Once the design is approved, we will produce & ship the boxes to you.
Once the boxes are shipped, we shall provide you the complete details of shipment so that you can track it.
Once you receive the boxes, we shall look forward to your feedback!
Chocolate Details
- Chocolate: We use a blend of dark and milk chocolate. The resulting chocolate has a rich texture and is delicious to taste without being overly sweet. If you like we can make chocolates using only dark chocolate or only milk chocolate.
- Filling in Chocolates: The assorted chocolates will have fillings (Roasted Almonds / Fruit & Nuts / Butter Scotch). Printed chocolates will not have any filling.
- Weight: Each piece of chocolate is 13-15 gm depending on the shape you select.
- The chocolates are pure vegetarian.
- Print on Chocolates - Edible colours are used to print on the chocolates. It is safe for consumption. The printed chocolates are made with a combination of dark & white chocolate. Top layer is white chocolate where printing is done while the bottom is dark chocolate.
- Best Before - We recommend that the chocolates be consumed within 3 months.
Printed Chocolate Shapes Available:
Rectangle
Heart
Circle
Assorted Chocolates with Fillings
Box Details
- Box Size - The boxes are sturdy wooden boxes. The dimensions and weights of the different box sizes are given below.
| Box Size (No of Chocolates) | Box Dimensions | Total Weight (Box + Chocolates) |
| 9 Chocolate Box | 180 x 150 x 32 mm | 330 grams |
Box Details
Box Colors available: Black | White
Shipping & Delivery Details
We ensure the perfect delivery!
- Packaging for Bulk Shipments: All shipment is packed properly in a thermocol box so that the chocolate boxes remain intact during transit. We try our best to ensure that you receive the chocolate boxes in perfect condition.
- Shipping - We ship through reliable third party courier partner like Blue Dart / Delhivery / FedEx and we shall share the tracking id with you as soon as the product is picked up. The shipments can be tracked online.
Bulk Shipment
Individual Deliveries
Question: Can you ship to individuals directly to our guests across India and internationally?
Yes, we can ship directly to your guests. However, there would be additional charges for individual courier. The charges would include the packaging & courier cost. We send these through Blue Dart. In case if any Pin Code is not served by Blue Dart, we have tie up with other courier companies like Delhivery, FexEd etc.
For international deliveries we have a tie-up with DHL.
Please see how we pack for individual deliveries.
- Please provide an address where someone would be available at all times since our courier partners may not call prior to delivering an order. Deliveries may not be possible on Sundays and National Holidays. Redirection to any other address is not possible.
- The deliveries are done as per the courier company guidelines and we have limited control over that.
Cancellation & Returns
- Cancellation and Returns - Order once placed cannot be cancelled.
- If your order has been inordinately delayed or you receive a wrong product kindly reach out to customerservice@chococraft.in
About Us
India's leading customised chocolate gifting company
Started in 2013
Established brand with growing customer base
5,00,000+ Gifts Sold
Total gift boxes sold in all segments since inception
Great Reviews
Both for products and service
350+ Corporate Clients
Tata Steel, Saint Gobain, Deloitte, OnePlus, JSW, Audi and many more
Product Photos
Free Shipping in India
Lead time as per the order size. Normally 1-2 weeks
Partnered with reputed courier companies like BlueDart, FedEx, Delhivery etc.
Excellent Customer Service
+91 9821 669 229
9.30 to 6.30 pm (Mon - Sat)
A Unique Product
Each gift is custom made as per your specifications
Happiness Guaranteed
Our team ensures that each order is executed perfectly
What our customers have to say!
Thank you ChocoCraft. The boxes are absolutely heart warming. Excellent packing.
- Dr. Apala
Appreciate the speed at which ChocoCraft honoured the order. 10 on 10 for such service.
- Mr. Naylesh Kothari
Nice surprise work done by Team ChocoCraft. They customised everything as I wanted. Chocolates were delicious, liked by everyone. Thanks a lot for timely delivery making our day memorable.
- Ms. Neha Agarwal
The gifts were very well received & appreciated by all. ChocoCraft delivered what was promised without compromising on the quality. From packaging to printing to the actual taste of chocolates, everything was worth the price. It was a wise decision choosing ChocoCraft. Will definitely recommend to family & friends.
- Ms. Tanvi Rawat
Chocolates were awesome. They were melting in the mouth giving truffle like taste & the print quality on the chocolate & box was of top quality (like HD quality). Thanks for providing these for the memorable moments.
- Mr. Nakkul Agarwal
You folks WOW me everytime.
- Mr. Himanshu Rattan
The boxes were nice packed. Thanks for the timely delivery and beautiful design and finish.
- Ms. Aditi Mukerji
Dear ChocoCraft, I have received all the chocolate boxes. Thank you so much for all the help that you have extended and really appreciated your quick responses and you absolutely didn’t let me down anywhere. I have tasted the chocolates also and they are really delicious. Also I loved the whole packaging and printing. It’s a very unique idea and I am sure it’s going to be a great success! Looking forward to working with you in the near future!
- Ms. Ankita Patil
I just saw the chocolate boxes & I have to say it's exceeded my expectations. I really like it.. I will definitely be ordering more.
- Ms. Deepti Rana
Received customized choclates... was happy to see overall packing and labelling etc.. really liked it , and by the look of it it seems taste of choclates will be good too. Have send parcel to london,looking forward to order more choc from you and defntly refer to everyone in my circle. Do let me know if any new designs you come thru
- Ms. Nandita Mirani
Hi Chococraft Team, I would like to review Chococraft personally, as the entire experience with your product as return gifts on our wedding for our friends is totally phenomenal. Talking about the packing, I think it's a great idea to sealed up each piece of chocolates to stay fresh and the box is also quite neat and well-designed. Creamy and smooth taste of chocolates were also mouth watering indeed. Great work altogether. Product is exactly same as it was presented to us. I won't forget to appreciate the delivery and complete packaging of the product. It reached out to us very safely with zero damage. Thanks and Kudos to your whole team. Your Product and service is highly recommended.
- Mr. Saurabh & Ms. Pooja
It's has been my 3/4 purchase and am so happy coz all to those I sent the chocolate have been awed about it. Keep the good work going guys!
- Ms. Rohini Gauthaman
Dear ChocoCraft, Self and my family are so much satisfied on your timely service . We appreciate your way of approach and every movement follow up. Your team guided us well till the package was delivered. Wish you good luck for your future growth
- Ms. Veena Dilip/Mr. Dominic Dilip
Everyone loved the chocolates and the design. it was very good quality chocolates and the boxes were also very nice. I really appreciate your flexibility and customer centric service which made the whole process very smooth.
- Mr. Rashmit Suri
Dear Team, a heartful thanks for making my return so beautiful & innovative. Even though i ordered at the last minute, you & your extraordinary team managed to deliver gift boxes on time. I would highly recomend everyone to try products. Everyone loved to see your innovative product. Once again thank a lot for making it possible.
- Ms. Akshatha
Amazing experience, best chocolate, great packaging. Customer support is awesome. Thank you choco craft for making such a special customised chocolate. Special thanks to the team, really help me a lot for early delivery and great response.
- Ms. Nancy Srivastava
We received the chocolates. It's an excellent work and I am very happy with your constant help and support. From the point of discussion on order till the packing, it's a wonderful job. We will be definitely refer your service to our friend circle. Also I will be ordering couple more samples for relatives as I really loved them. Will be in touch with the same.
- Ms. Panchami Suraj
Thank you for your prompt service. Will definitely order again from ChocoCraft.
- Ms. Zehra Ladiwala/Ms. Shaheena Ladiwala
1. GENERAL QUESTIONS
Q1: Tell us about your company.
The journey of CHOCOCRAFT began in 2013. For over a decade, we have been crafting premium customized chocolate gifts, serving clients across India and internationally via chococraft.com. We’ve worked with 2,500+ brands and over 100,000 customers. Our team includes 15 full-time staff and skilled contract workers. We now ship to the US, UK, and UAE.
Q2: Do you have a physical store?
No, we operate exclusively online and focus on bulk and custom orders.
Q3: How can I place a bulk order?
Orders can be placed via our website or by contacting us at +91 9821 669 229 or customerservice@chococraft.in. We assist with design customization and provide complete product details.
Q4: What types of customization do you offer?
We offer printed chocolates, personalized messages, and packaging in MDF wooden boxes. We also personalize gifts for festivals and individuals with names/photos.
Q5: What is the Minimum Order Quantity (MOQ)?
The MOQ is just 10 boxes with no design or setup fees. Free shipping across India.
Q6: How much time does it take to process a bulk order?
Typically 5–10 business days depending on the order size and design approval.
Q7: Can I see a sample before placing a bulk order?
Yes, we offer free digital design previews and paid physical samples.
Q8: Do you conduct quality checks before dispatching orders?
Yes, we have a strict multi-step quality control process for every order.
Q9: What is the order execution process?
We share digital previews for approval, then proceed with production and packaging. All orders undergo rigorous QC before shipping.
Q10: What is the best way to serve printed chocolates?
Let them come to room temperature before serving. Avoid moisture.
2. CHOCOLATE RELATED QUESTIONS
Q11: What types of chocolates do you use?
Premium dark, milk, and white chocolates from Cargill Foods, Singapore. Printed chocolates are layered with white chocolate on top.
Q12: What is the quality of the ingredients used?
We use premium ingredients sourced globally from Singapore, UK, and US suppliers.
Q13: How to store these chocolates?
- Store under 25°C in a cool, dry place.
- Avoid refrigeration unless necessary.
- Keep away from sunlight and strong odors.
Q14: Are your chocolates nut-free and allergen-free?
They may contain traces as they’re made in facilities that handle nuts.
Q15: What filling and flavors do you offer?
Standard printed chocolates are plain. Fillings like Almonds, Fruit & Nuts, and Butterscotch available for large orders.
Q16: How do you ensure color accuracy in printed chocolates?
We use high-resolution edible ink printers. Slight variations may occur.
Q17: What is the shelf life of chocolates?
Best consumed within 3 months from production.
Q18: Can you emboss or engrave chocolates instead of printing?
Not standard, but possible for large orders.
Q19: Do you offer sugar-free or vegan chocolates?
No, not at this time.
Q20: Are the chocolates handmade?
Yes, every chocolate is handcrafted for quality and detail.
3. DESIGNING RELATED QUESTIONS
Q21: Where do you print on the box?
We print on the box top and inner lid (extra cost).
Q22: Can I request a completely custom packaging design?
Yes, we create fully custom packaging with your branding and design.
Q23: Can I write message in language other than English?
Yes. We paste it exactly as received, so ensure correctness before approval.
Q24: Can I request different designs for different chocolates in the same box?
Yes, for bulk orders, we can print unique designs on each chocolate.
Q25: Can I provide my own design for the printed chocolates?
Yes, share your design and we’ll optimize and preview it for approval.
Q26: Can I personalize each box with names / photos of the recipient?
Yes, we offer per-box personalization. Extra costs may apply.
4. PRICE & DISCOUNT QUESTIONS
Q27: Do you offer bulk discounts?
Yes. Share box size, quantity, and location for pricing.
Q28: Do you offer white-label or reseller options?
Yes. Contact us for customization and reseller pricing.
Q29: Can you create chocolates for corporate events and trade shows?
Yes, we specialize in corporate gifting and event-specific designs.
Q30: Can I schedule recurring orders for events or corporate gifting?
Yes, subscription and recurring orders are available. Contact us to set up.
Q31: Will the printed design on chocolates smudge or fade?
No. Designs remain intact under normal storage conditions.
Q32: Can you provide gift wrapping?
Yes, gift wrapping is available at an additional cost.
Q33: Do you have a loyalty program or discounts for repeat customers?
Yes! Discounts are available for repeat and frequent orders.
5. CORPORATE ORDERS & EVENTS
Q34: Do you offer bulk chocolates for weddings and personal events?
Yes. We create chocolates for weddings, birthdays, and other occasions.
Q35: Can you create chocolates for seasonal campaigns like Christmas or Valentine’s Day?
Yes. We offer custom seasonal and festival designs.
Q36: Can you include QR codes or website links on the chocolates / Box / Butter Paper?
Yes, QR codes can be printed on box/butter paper (not on chocolates).
Q37: Do you provide an invoice for corporate orders?
Yes, with GST and other tax details if required.
6. ORDER FULFILLMENT & LOGISTICS
Q38: What happens if my order is delayed?
We’ll coordinate with courier partners and update you if delays occur.
Q39: Can I order for delivery outside India?
Yes. We accept international orders via chococraft.com.
Q40: Do you provide a satisfaction guarantee?
Yes. If an error occurs, we resolve it promptly.
Q41: Will my chocolates melt during shipping?
No. We use insulated, temperature-controlled packaging.
Q42: Can you handle last-minute bulk orders?
Yes, based on production capacity. Contact us to expedite.
Q43: How do you ensure that the chocolates are delivered in perfect condition?
We use weatherproof, damage-resistant packaging. See our shipping page for details.
7. CUSTOMER SUPPORT & EXPERIENCE
Q44: What if I am not satisfied with my order?
Contact us within 24 hours. We will resolve it quickly.
Q45: Can I modify my order after placing it?
No changes for retail orders. Bulk orders can be modified before approval.
Q46: What happens if my chocolates arrive damaged?
Contact us with photos within 24 hours of delivery.
Q47: How can I contact CHOCOCRAFT?
Email: customerservice@chococraft.in
Phone: +91 9821 669 229
8. SHIPPING RELATED QUESTIONS
Q48: Can I schedule my order for delivery on a specific date?
We try our best but can't guarantee specific dates due to courier policies.
Q49: Can I send gifts directly to multiple addresses?
Yes, additional shipping fees apply. Share all addresses with us.
Q50: Can I track my order?
Yes, tracking links are shared after dispatch.
Q51: Do you offer express delivery?
We use fastest courier options. Contact us for urgent needs.
Q52: What is your refund or cancellation policy?
No cancellations after production. We resolve defects if they occur.
Delivery Timelines
- Most bulk orders are delivered within 5-10 working days after design approval across India.
- For Retail Orders we normally deliver in 3-7 days.
- The maximum delivery time is 21 days, unless specified otherwise.
- For large orders (a few hundred or thousand boxes), we will provide specific delivery timelines.
- The stated delivery time starts after design approval and not from the date of order placement.
- Complex customizations may require additional processing time.
Courier Partner
- We have direct contracts with Blue Dart & Delhivery / Other reputed couriers, handling most of our shipments.
- A tracking ID will be shared as soon as the shipment is dispatched, allowing real-time tracking.
Packaging for Bulk Shipments
- All bulk chocolate shipments are carefully packed in high-quality thermocol boxes to ensure they arrive in perfect condition.
- The thermocol packaging acts as a protective barrier, safeguarding chocolates from temperature variations, humidity, and physical impact during transit.
- Its weatherproof nature ensures that the chocolates remain fresh and unaffected by external conditions.
- The sturdy packaging prevents any breakage, maintaining the integrity of each chocolate box.
- Every chocolate box is delivered in flawless condition, ready to impress and delight the recipients.
Multi-location Deliveries
We offer deliveries to multiple office locations. Additional charges may apply.
Direct Shipping to Employees & Clients
- We can ship orders directly to your employees or clients. However, additional charges will apply, covering packaging and courier costs.
- For individual deliveries, we take extra care in packaging to ensure the chocolates arrive in excellent condition.
Packaging for Retail Shipments
All retail chocolate shipments are also securely packed in premium thermocol packaging to ensure they arrive in perfect condition. The packaging is designed to:
- Preserve Freshness: Sealed and insulated to protect chocolates from temperature changes and humidity.
- Prevent Damage: Sturdy outer packaging prevents breakage and maintains the integrity of each chocolate box.
- Weatherproof Protection: Shields chocolates from external conditions during transit.
- Elegant Presentation: Every chocolate box is delivered in pristine condition, ready for gifting or personal enjoyment.
We take extra care in packaging to guarantee a delightful unboxing experience for every customer.
Mandatory Information
- Please ensure that someone is available at the provided address at all times, as courier partners may not call before delivery.
- Deliveries are typically not possible on Sundays and National Holidays.
- Address redirection after dispatch is not possible.
- Deliveries are conducted as per the courier company’s policies, and we have limited control over the exact delivery schedules.
- We do not ship to P.O. Boxes due to the perishable nature of our products. Certain remote locations may have extended delivery timelines.
- Unforeseen circumstances such as weather disruptions, customs clearance delays, or logistics issues may impact delivery timelines. We are not responsible for delays caused by third-party courier services.
- If an order arrives damaged, please report the issue within 24 hours with clear photos. We will evaluate refund/replacement requests on a case-by-case basis.
Return Policy
If you are not completely satisfied with the quality of your order upon arrival, please contact us at customerservice@chococraft.in within 24hrs of receipt, with a detailed description and photograph(s) evidencing your dissatisfaction, for assistance with a replacement. Please note that if we do not receive a complaint within 24 hours of receiving the product you will not be eligible for any replacement.
Due to the perishable nature of our chocolate gifts, all claims submitted without proper support will not be eligible for reshipment. ChocoCraft Creations Private Limited reserves the right to limit replacements. Refunds are not offered. Please read and understand the terms of cancellation and returns carefully.
1. Cancellation
An order once placed goes to the production queue automatically and cannot be cancelled.
2. Changes in order details/shipping address
It is not possible for us to edit customization details such as name, photo or message given or uploaded by the customer. If there is a change in shipping address it needs to be communicated to us immediately after placing the order. We will try and accommodate the change but we cannot be held responsible for delay or non delivery of such an order.
3. Mistakes in final product
ChocoCraft is not liable for typos or mistakes in the information uploaded or submitted by the customer. In case the customization details given by the customer have not been incorporated into the product correctly we will make and re-ship the order at no extra charge.
4. Melted Chocolates/ Other Damage
Please note that this is an edible product and there can be small differences/variations in the prints on chocolates. In cases where there is significant damage we will make and re-ship the order.
5. Delayed Delivery/ Non Delivery of order
We will ship your order to the shipping address(es) you provide. Please include a street address, and name, apartment numbers when applicable to ensure proper delivery.
ChocoCraft is not responsible for failed deliveries when:
- You provide an incorrect or outdated address;
- Your recipient is out of town or not available,
We are also not liable for delivery delays that are outside of our control, such as extreme weather conditions, or other general delays on the carriers' end.
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