Shipping related queries
We partner with Blue Dart for shipping. They deliver to most locations in India. To most major cities and metros iin India they deliver in 1-2 days. However other location may take longer.
Most of our orders are shipped by air by Blue Dart. For large volume shipments we ship using Indian Railways, dedicated trucks etc.
Please note that we will ship the order as soon as possible but that may depend on how many orders we are handling in a day. During holiday season or occasions like Valentine's Day do allow for some extra time to ensure that your gift is received on time.
We have developed a robust packaging & shipping solution. The chocolate boxes are packed in thermocol box which goes into a carton. In summers we add dry ice/cool gel.
Unfortunately at this moment we do not offer delivery outside India. Customs requirements can vary from country to country and can also cause delays beyond our control.
Once the package is picked up by Blue Dart we give you the waybill no. through which the shipment can be tracked on their website. The delivery of the gift is according to their schedule and we cannot guarantee that delivery will happen on a certain day or time.
Yes, we can ship it to the address given but we would request you to inform the correct person who will receive the package. We are frequently faced with situations where the package was received at the reception and held there. In such a case there is nothing we can do.
Our shipping partner is Blue Dart and as per the guidlines of India government & state rules. Please download the forms & entry permits required for the state where the delivery is to be done. ChocoCraft cannot take responsibility of delivering the goods without the due forms provided by the buyers.
Packaging for outstation deliveries
For more information, please get in touch with us.